Using Web 2.0 for Tracking and Assessing the Impacts of Civic Engagement Activities

Abstract

The interactive Internet, or Web 2 .0, has created opportunities for civic engagement research and information management. This article presents a case describing one university's experience of such research. This article also provides a literature review on the evaluation of civic engagement and a description of the approach used at Widener University. Lastly, the article examines topics related to the use of the interactive web for this process to assist others in structuring their own systems of assessment.